Generation issues
Include the tool, model, approximate time, and task identifier. Do not send private prompt content unless it is necessary.
Support
Find a relevant guide or contact the Cuta support team for help with your account, billing, or a generation task.
01 / Cuta
A concise description and the affected task or account context make most issues much faster to investigate.
Include the tool, model, approximate time, and task identifier. Do not send private prompt content unless it is necessary.
Contact us from the email associated with your Cuta account whenever possible.
Include the transaction date and plan name, but never email full card or bank details.
Use the legal contact channel for access, deletion, objection, or other data-rights requests.
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